Secret Codes guide
611 on iPhone: Mint Mobile Customer Care
By Muhammad Shahid · · 3 min read
Quick answer
611: Reaches Mint Care from your Mint line. Mint publishes 611 as the way to reach its Care team from a Mint phone, and 1-800-683-7392 as the equivalent number from any other phone. Mint Care keeps business hours rather than running around the clock, so an out-of-hours 611 call will land on a recording.
Secret CodesDial codes, SIM & network test · Free on the App StoreDownload free →| Code | 611 |
|---|---|
| What it does | Reaches Mint Care from your Mint line. |
| Network | T-Mobile |
| Type | Carrier specific |
Reaches Mint Care from your Mint line. This page explains what 611 does, how to use it on an iPhone and which carriers it applies to.
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What does 611 do?
Mint publishes 611 as the way to reach its Care team from a Mint phone, and 1-800-683-7392 as the equivalent number from any other phone. Mint Care keeps business hours rather than running around the clock, so an out-of-hours 611 call will land on a recording.
Mint does not publish a dialer code for your balance. If you only want account numbers, the 6700 text shortcodes below are faster and available at any hour.
How do I use 611?
- Open the Phone app and tap Keypad.
- Type 611 exactly as written.
- Press the green Call button and wait for the result.
Who is this for?
| Network | T-Mobile |
|---|---|
| Type | Carrier specific |
| Good to know | Mint Mobile lines only. Mint rides the T-Mobile network but this is Mint's own support line, not T-Mobile's. |
Related prepaid and mvno codes
- Mint Mobile: Check Your Balance
- Mint Mobile: Check Data Used
- Mint Mobile: Self-Service Menu
- Mint Mobile: Roaming Pass Status
- 611: Ultra Mobile Customer Care
- Ultra Mobile: Check Your Balance
See all prepaid and mvno codes or every category of iPhone codes.
How Secret Codes helps
Secret Codes keeps this and every other entry a search away. Pick your carrier once and each entry says whether it is published for your line. You can save favourites, add a private note, and record whether a code worked on your line.
Frequently asked questions
What does 611 do on iPhone?
Reaches Mint Care from your Mint line. Mint publishes 611 as the way to reach its Care team from a Mint phone, and 1-800-683-7392 as the equivalent number from any other phone.
What else should I know about 611?
Mint Care keeps business hours rather than running around the clock, so an out-of-hours 611 call will land on a recording. Mint does not publish a dialer code for your balance. If you only want account numbers, the 6700 text shortcodes below are faster and available at any hour.
What are the steps for 611?
1. Open the Phone app and tap Keypad. 2. Type 611 exactly as written. 3. Press the green Call button and wait for the result.
Where do I use 611?
On the keypad of the Phone app.
Is 611 a hidden or secret code?
No. It is a published service, not a hidden menu. iPhones do not have Android-style engineering menus.
Who can use 611?
Customers of the carrier named on this page. Mint Mobile lines only. Mint rides the T-Mobile network but this is Mint's own support line, not T-Mobile's.
Does 611 work on Android phones too?
It is handled by the carrier or service rather than the iPhone, so it is not tied to one phone brand. Check with your carrier.
Will 611 work outside the US?
It is published for US carriers and services, so do not count on it abroad. Ask your carrier before you travel.
What if 611 does not work on my iPhone?
Check that it applies to your carrier first, because carriers decide which services they offer and can change them. If it should apply to your line, contact your carrier.
What is related to 611?
Mint Mobile: Check Your Balance. Text BALANCE to 6700 for your account balance.
What else is in this category?
Mint Mobile: Check Data Used. Text DATA to 6700 for usage and your reset date.
Can I find 611 in an app?
Yes. Secret Codes, a free iPhone app, includes it with its steps and carrier details.
Sources
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