Secret Codes guide
*#62# on iPhone: Check Unreachable Forwarding
By Muhammad Shahid ยท ยท 3 min read
Quick answer
*#62#: See where calls go when your iPhone has no service. Interrogates Call Forwarding on Not Reachable โ the rule that applies when your iPhone is switched off, in Airplane Mode, or out of coverage.
| Code | *#62# |
|---|---|
| What it does | See where calls go when your iPhone has no service. |
| Published for | AT&T and T-Mobile |
| Type | GSM networks |
See where calls go when your iPhone has no service. This page explains what *#62# does, how to use it on an iPhone and which carriers it applies to.
I build Secret Codes: IMEI & Carrier, a free iPhone app with 317 checked codes and guides, including this one. If you would rather tap than memorise, get Secret Codes on the App Store.
What does *#62# do?
Interrogates Call Forwarding on Not Reachable โ the rule that applies when your iPhone is switched off, in Airplane Mode, or out of coverage.
How do I use *#62#?
- Open the Phone app and tap Keypad.
- Type *#62# exactly as written.
- Press the green Call button and wait for the result.
Which carriers does this apply to?
| Published for | AT&T and T-Mobile |
|---|---|
| Type | GSM networks |
| Good to know | GSM networks only. |

Related call forwarding codes
- #67#: Pause Busy Forwarding
- **62*[number]#: Forward When Unreachable
- ##67#: Cancel Busy Forwarding
- ##62#: Cancel Unreachable Forwarding
- **67*[number]#: Forward When Busy
- #62#: Pause Unreachable Forwarding
See all call forwarding codes or every category of iPhone codes.
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Frequently asked questions
What does *#62# do on iPhone?
See where calls go when your iPhone has no service. Interrogates Call Forwarding on Not Reachable โ the rule that applies when your iPhone is switched off, in Airplane Mode, or out of coverage.
What are the steps for *#62#?
1. Open the Phone app and tap Keypad. 2. Type *#62# exactly as written. 3. Press the green Call button and wait for the result.
Where do I use *#62#?
On the keypad of the Phone app.
Do I need to press Call after typing *#62#?
Yes. Type it on the Phone keypad, then press the green Call button.
Is *#62# a hidden or secret code?
No. It is a standard GSM code, handled by the network rather than by a hidden menu on the iPhone.
Which carriers does *#62# work on?
It is published for AT&T and T-Mobile. GSM networks only.
Does *#62# work on Android phones too?
GSM codes are a network standard, so they generally behave the same on any phone on a network that supports them.
Will *#62# work outside the US?
It depends on the network you are on. GSM codes are a standard, but each network decides which it supports.
What if *#62# does not work on my iPhone?
Check that it applies to your carrier first, because carriers decide which services they offer and can change them. If it should apply to your line, contact your carrier.
What is related to *#62#?
#67#: Pause Busy Forwarding. Switch busy forwarding off but keep the number.
What else is in this category?
**62*[number]#: Forward When Unreachable. Redirect calls when your iPhone is off or out of coverage.
Can I find *#62# in an app?
Yes. Secret Codes, a free iPhone app, includes it with its steps and carrier details.