# 411 on iPhone: Directory Assistance URL: https://byshahid.com/blog/directory-assistance-iphone/ App: Secret Codes: IMEI & Carrier (https://apps.apple.com/us/app/secret-codes-imei-carrier/id6807154322) Author: Muhammad Shahid Updated: 2026-11-04 > 411: Live operator lookup for a listed phone number, for a fee. 411 still reaches a live directory assistance operator on all the major US carriers. It is not free: T-Mobile and Verizon both publish a charge of up to 2. 99 dollars per call, and airtime may apply on top for prepaid plans. - **Code:** 411 - **What it does:** Live operator lookup for a listed phone number, for a fee. - **Published for:** Verizon, AT&T, T-Mobile and UScellular - **Type:** Support varies Live operator lookup for a listed phone number, for a fee. This page explains what `411` does, how to use it on an iPhone and which carriers it applies to. I build **Secret Codes: IMEI & Carrier**, a free iPhone app with 317 checked codes and guides, including this one. If you would rather tap than memorise, [get Secret Codes on the App Store](https://apps.apple.com/us/app/secret-codes-imei-carrier/id6807154322). ## What does 411 do? 411 still reaches a live directory assistance operator on all the major US carriers. It is not free: T-Mobile and Verizon both publish a charge of up to 2.99 dollars per call, and airtime may apply on top for prepaid plans. T-Mobile includes three listings per call, and does not offer international directory assistance through 411. Because a web search costs nothing, 411 mostly earns its keep when you have signal but no data, or when you need the operator to connect the call for you. **Important:** 411 is a billed call on every major US carrier, typically around 2.99 dollars per use plus airtime. It is not included in unlimited plans. ## How do I use 411? - Open the Phone app and tap Keypad. - Type 411 exactly as written. - Press the green Call button and wait for the result. ## Which carriers does this apply to? | Published for | Verizon, AT&T, T-Mobile and UScellular | | Type | Support varies | | Good to know | Offered by all four carriers but priced per call, and the exact fee and inclusions differ by carrier and plan. | _Screenshot: The Secret Codes detail screen shows the steps, the carriers and an Open in Phone button._ ## Related more carrier and n11 codes - [988: 988 Suicide and Crisis Lifeline](/blog/988-suicide-and-crisis-lifeline-iphone/) - [211: Community Services Line](/blog/community-services-line-iphone/) - [811: Call Before You Dig](/blog/call-before-you-dig-iphone/) - [311: Non-Emergency City Services](/blog/non-emergency-city-services-iphone/) - [711: Telecommunications Relay Service](/blog/telecommunications-relay-service-iphone/) - [511: Traffic and Travel Information](/blog/traffic-and-travel-information-iphone/) See all [more carrier and n11 codes](/blog/iphone-codes/more-carrier-codes/) or [every category of iPhone codes](/blog/iphone-codes/). ## How Secret Codes helps Secret Codes keeps this and every other entry a search away. Pick your carrier once and each entry says whether it is published for your line. You can save favourites, add a private note, and record whether a code worked on your line. **Secret Codes: IMEI & Carrier** is free on the App Store: https://apps.apple.com/us/app/secret-codes-imei-carrier/id6807154322 ## FAQ ### What does 411 do on iPhone? Live operator lookup for a listed phone number, for a fee. 411 still reaches a live directory assistance operator on all the major US carriers. It is not free: T-Mobile and Verizon both publish a charge of up to 2. ### What else should I know about 411? 99 dollars per call, and airtime may apply on top for prepaid plans. T-Mobile includes three listings per call, and does not offer international directory assistance through 411. Because a web search costs nothing, 411 mostly earns its keep when you have signal but no data, or when you need the operator to connect the call for you. ### What are the steps for 411? 1. Open the Phone app and tap Keypad. 2. Type 411 exactly as written. 3. Press the green Call button and wait for the result. ### Where do I use 411? On the keypad of the Phone app. ### Is 411 a hidden or secret code? No. It is a published service, not a hidden menu. iPhones do not have Android-style engineering menus. ### Which carriers does 411 work on? It is published for Verizon, AT&T, T-Mobile and UScellular. Offered by all four carriers but priced per call, and the exact fee and inclusions differ by carrier and plan. ### Is there anything to watch out for with 411? 411 is a billed call on every major US carrier, typically around 2.99 dollars per use plus airtime. It is not included in unlimited plans. ### Does 411 work on Android phones too? It is handled by the carrier or service rather than the iPhone, so it is not tied to one phone brand. Check with your carrier. ### Will 411 work outside the US? It is published for US carriers and services, so do not count on it abroad. Ask your carrier before you travel. ### What if 411 does not work on my iPhone? Check that it applies to your carrier first, because carriers decide which services they offer and can change them. If it should apply to your line, contact your carrier. ### What is related to 411? 988: 988 Suicide and Crisis Lifeline. Calls and texts reach trained crisis counsellors, day or night. ### What else is in this category? 211: Community Services Line. Referrals for food, housing, healthcare and other essentials. ## Sources - [Verizon Support](https://www.verizon.com/support/)